Sugacon Levante SL, with address at C/ San Enrique, 4, Murcia – Spain, and with CIF B02668077, email: sugacon@sugacon.es, makes available on its website ventadeproductosdelimpieza.es certain informative content about its activities.

These general conditions govern solely and exclusively the use of the Sugacon Levante SL website by USERS who access it. These general conditions are exposed to the USER on the website ventadeproductosdelimpieza.es and on each and every one of the pages and each time a USER enters their data in the existing forms, so that they can read, print, file and accept them. through the internet, the USER cannot effectively enter their data without this acceptance having been produced.

*IMPORTANT NOTICE.- The products offered in the online store are aimed at businessmen and individuals. An entrepreneur is considered to be any natural or legal person who acts within the framework of his business or professional activity, whether public or private.

Access to the Sugacon Levante SL website implies unreserved acceptance of these general conditions of use that the USER claims to fully understand. The USER undertakes not to use the website and the services offered therein to carry out activities contrary to the law and to respect these general conditions at all times.

FIRST

The Sugacon Levante SL website has been created, on the one hand, in order to make information about its activities available to third parties and to be able to contact Sugacon Levante SL to request additional information and, on the other, to make the information available to users. possibility of buying the products offered. The request for the services or items offered for purchase on the website will be governed by the specific general contracting conditions.

TWO.- CONDITIONS OF ACCESS AND USE

2.1.- The use of the website of Sugacon Levante SL does not imply the obligation of registration of the USER, except if this USER wishes to use the database of existing articles in Sugacon Levante SL where it will be necessary to register by filling in a basic form, this Subscription will be governed by the specific general conditions. The conditions of access and use of this website are strictly governed by current legislation and by the principle of good faith, the USER committing to make good use of the website. All acts that violate the law, rights or interests of third parties are prohibited: right to privacy, data protection, intellectual property, etc. Sugacon Levante SL expressly prohibits the following:

2.1.1.- Carry out actions that may produce on the website or through it by any means any type of damage to the systems of Sugacon Levante SL or to third parties.

2.1.2.- Realizar sin la debida autorización cualquier tipo de publicidad o información comercial directamente o de forma encubierta, el envío de correos masivos («spaming») o envío de grandes mensajes con el fin de bloquear servidores de la red («mail bombing»).

2.2.3-The prices expressed in the store are expressed with and without VAT.

2.2.4.- Sugacon Levante SL may interrupt access to its website at any time if it detects use contrary to the law, good faith or these general conditions - see fifth clause.

THIRD.- CONTENTS.

3.1.- Sugacon Levante SL using internal and external sources in such a way that Sugacon Levante SL is only responsible for the contents produced internally.

3.2.- Third parties outside Sugacon Levante SL, either through direct collaborations on the website or present through hyperlinks or links to other websites or news from other sites, of which Sugacon Levante SL is not the owner, in no case will be responsible for the contents thus introduced and does not guarantee the correct functioning of all these links or hyperlinks. The USER who wishes to establish a hyperlink on his website to the Sugacon Levante SL website will not make an illegal or contrary to good faith use of the information made available on the aforementioned website.

3.3.- Sugacon Levante SL reserves the right to modify the existing content on its website at any time.

FOURTH.- RESPONSIBILITY.-

4.1.- Sugacon Levante SL will in no case be responsible for:

4.1.1.- Failures and incidents that may occur in communications, deletion or incomplete transmissions in such a way that it is not guaranteed that the website services are constantly operational.

4.1.2.- Of the production of any type of damage that the USERS or third parties could cause on the website.

4.2.- Sugacon Levante SL reserves the right to suspend access without prior notice at its discretion and permanently or temporarily until effective liability for any damage that may occur is ensured. Likewise, Sugacon Levante SL will collaborate and notify the competent authority of these incidents at the moment in which it has reliable knowledge that the damages caused constitute any type of illegal activity.

4.3.- Sugacon Levante SL assumes the responsibilities that may arise from the provision of the services it offers within the limits and as specified in the different General Contract Conditions of the services that are made available to the USER.

FIFTH.- COPYRIGHT AND TRADEMARK.-

Sugacon Levante SL is a registered trademark. The use of the Sugacon Levante SL brand by any means is prohibited, this includes both the name and the logo, except with the express consent of Sugacon Levante SL. All rights are reserved. In addition, the Sugacon Levante SL website, its own contents, the programming and the design of the website, are fully protected by copyright, and any reproduction, communication, distribution and transformation of the aforementioned protected elements is expressly prohibited. except with the express consent of Sugacon Levante SL

SIXTH.- JURISDICTION AND APPLICABLE LAW.-

These general conditions are governed by Spanish law. In case of any discrepancy, both parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.

SEVENTH.-

In the event that any clause of this document is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these conditions. Sugacon Levante SL may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of them unless expressly recognized by Sugacon Levante SL

BILLS

The user has the right to receive the invoice in paper format for free.

SHIPMENTS

Orders and Transportation

Orders are processed daily, subject to the situation of stocks. The 90% of the products displayed in the online store are always in permanent stock. In any case, the order confirmation informs you of the date of service. 

PENINSULA:

Free shipping to Murcia and Alicante

For other territories, the pick-up option is available or contact us in that case.

Right of withdrawal

The client will have 14 calendar days to exercise their right of withdrawal (that is, the right to terminate the contract without any penalty). In this case, the customer is obliged to return the product in perfect condition. It is not mandatory to return the product in its original packaging, but if it is not returned in the same original packaging, the good could suffer a depreciation, which would be reflected in the return.

In order to exercise their right of withdrawal, the consumer must notify Sugacon Levante SL by the means they deem appropriate (mail, email, fax, etc.).

You can go to the address sugacon@sugacon.es o a través del formulario disponible en el siguiente enlace: «formulario de desistimiento», aunque su uso no es obligatorio.

The return address will be made to Sugacon Levante SL, calle plata 34, 28950 – Moraleja de Enmedio – (Spain).

The return costs will be borne by the client, and Sugacon Levante SL undertakes to return the total amount of the invoice by the same means of payment used in the initial transaction, within a period never exceeding 14 calendar days from the date on which has been informed of the decision to withdraw from the consumer contract using the same means of payment used by the consumer.

However, if the consumer is the one who makes the return of the good, we may withhold the refund depending on which of the following conditions is met first:

  • Until receive the goods
  • Until the consumer presents proof of return of the good, such as the receipt from the transport company.

Warranty

Before the consumer makes an online purchase, it is necessary to inform him about the existence of a legal guarantee and its content. Therefore, the general contracting conditions of your website, or text equivalent to it, must contain the following minimum information:

In the event of any lack of conformity at the time of delivery of the good, the employer will respond to the consumer for the faults that appear during a period of three years from the delivery, which will be understood to have been made on the day that appears on the invoice or delivery ticket. purchase, or on the delivery note if this is later.
It will be presumed that the lack of conformity that manifests itself in the two years following the delivery of the good already existed when it was delivered.
It would also be necessary to inform of the following rights that assist consumers and users:
Through a simple statement, the consumer may require the employer to rectify the lack of conformity, reduce the price or terminate the contract.
In order for the good to be brought into conformity, the consumer may opt for repair or replacement, unless one of these two options is impossible or entails disproportionate costs for the employer.

These measures must meet the following requirements:

  • They will be free for the consumer, including the expenses that are necessary for the goods to be brought into conformity, especially the expenses of shipping, transportation, labor or materials.
  • They will be carried out within a reasonable time from the moment the employer has been informed of the lack of conformity and without major inconvenience for him.

Customer Service

For any query or incident with your order, you have our customer service, which will guide you and resolve all issues quickly.

You have the following possibilities to place an order:

Purchase online. Select your desired products and put them in the order basket (easy purchase in 3 steps), or by email to: sugacon@sugacon.es.

You can also place your order by phone

PAYMENT METHODS:

Pay

At Sugacon Levante SL, you can pay your invoice in the following way:

  • Bank Transfer (advance payment)
  • Credit card
  • Deferred form of payment, prior authorization from our accounting department (only for companies). ask us